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Monitoring & maintenance

Know before
it breaks.

We see problems coming before they turn into outages. We monitor your infrastructure with Grafana and Prometheus, track the trends and thresholds that signal trouble, and keep everything patched and healthy, so small issues get handled early instead of becoming emergencies.

24/7
Around-the-clock coverage with our NOC add-on
Grafana
Dashboards we build and watch for you
Prometheus
Metrics, alerting, and history
Proactive
Patching and scheduled maintenance
The Real Impact

What Monitoring
Actually Means for You

01

Catch Problems Early

  • We see issues building before they turn into downtime
  • Trends and capacity alerts give you warnings, not surprises
  • Small fixes on a schedule instead of 3am emergencies
  • You hear about it from us, not from your customers
Proactive monitoring
02

We Watch, So You Don't Have To

  • Our senior Linux engineers watch your systems for you, so your team never has to
  • We spot the patterns and trends that signal trouble, and step in before they become outages
  • We tune the alerting and filter the noise, so only the things that actually matter get flagged
  • When something needs attention, we catch it and act on it, not just forward you an alert
Our team watches
03

Stay Secure and Current

  • Scheduled patching keeps systems current with security fixes
  • Certificate and renewal tracking so nothing quietly expires
  • Performance tuning based on real data, not guesswork
  • Regular health checks that automated tools alone miss
Secure and current
04

Peace of Mind

  • Fewer surprises and less firefighting, because problems get caught early
  • Alerts routed to the right people, with around-the-clock coverage available via our 24/7 NOC add-on
  • Works with your stack, or the platform you already use
  • You focus on the business, we keep watch on the infrastructure
Peace of mind

Visibility across
the whole stack.

Good monitoring is not one dashboard, it is coverage at every layer, tied to alerts that mean something and our engineers watching and responding, so it never lands on your plate.

Layer 01
Infrastructure & hosts

CPU, memory, disk, network, and service health across every server, physical or cloud. Node exporters feed Prometheus so you see load and capacity trends, not just the current moment.

What this covers
  • CPU, memory, disk, and network health
  • Capacity and usage trending over time
  • Service and process availability
  • Coverage across Linux and Windows hosts
Layer 02
Applications & services

Databases, web servers, queues, and your own app metrics, with service-level objectives and latency tracking. We scrape exporters and app endpoints so slow-downs surface early.

What this covers
  • Databases, web servers, and queues
  • Request throughput, errors, and latency
  • Endpoint, SSL, and certificate checks
  • Service-level objectives and health
Layer 03
Logs & alerting

Centralized logs, actionable alerts through Alertmanager, and on-call routing so the right person is paged with context, not a wall of noise at 3am.

What this covers
  • Centralized logging and search
  • Alerts routed to Slack, email, or PagerDuty
  • Sensible thresholds and escalation
  • Tuning to cut noise and false alarms

Built on Grafana
and Prometheus.

Our core stack is open source and built to last. It gives you clear visibility without locking you into a single vendor, and it plays nicely with the tools you already have.

Prometheus, the metrics engine
  • Collects metrics from servers, containers, and services
  • Keeps the history that makes trends and capacity clear
  • Flexible alerting rules on the metrics that matter
  • Open source and vendor-neutral

Battle-tested and widely adopted, your data stays yours.

Grafana, the single pane of glass
  • Dashboards tuned to your services, watched by our team
  • One view across metrics, logs, and uptime
  • Service-level tracking and clear at-a-glance health
  • Access for your team whenever you want to look

We build and watch the dashboards so you don't have to, and hand you access whenever you want a look.

Already invested in a cloud-native platform? We also design, run, and support monitoring on Datadog, New Relic, and Amazon CloudWatch, so we can meet your environment where it is.

Maintenance that
keeps it healthy.

Monitoring tells you what is happening. Maintenance is the work that keeps the graph flat and boring, the way it should be.

01
OS & security patching

Scheduled kernel and package updates in maintenance windows, with rollback plans and change notes.

Routine
02
Capacity planning

Trend analysis on CPU, memory, and disk so you scale ahead of demand instead of reacting to an alert.

Proactive
03
Backup verification

We confirm backups run and, more importantly, that they restore, not just that a job reported success.

Assurance
04
Performance tuning

Database queries, web server configs, and kernel parameters tuned against real metrics, not guesswork.

Optimization
05
Certificate & renewal tracking

TLS certificates, domains, and licenses tracked and renewed before they expire and page you.

Preventive
06
Health reporting

Regular reports on uptime, incidents, patch status, and capacity, so you always know where things stand.

Visibility
Get Started

To See How Crafty Penguins Can Help,
Please Reach Out Below

Whether you are stabilizing a MariaDB cluster, planning an upgrade, or tightening backups and failover, our engineers can meet you where you are, practical guidance, hands-on implementation, and long-term support when you need it.

Contact Us