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crafty-penguins / who-we-help / challenges-solutions / platform-build-handover
Build & migrate

We build it. You run it.

Design, build, and hand over a production platform your team can operate, architecture, security baselines, runbooks, and training included. The project ends with the keys in your hands, not a dependency you can't unwind.

Sounds like "We need this built, then we need to run it ourselves."
Platform Build & Handover
What it looks like

You might recognize one of these.

Build-and-handover work shows up when the destination is new and the internal team is expected to own it after cutover, a bank, a product org, a public agency that can't keep a vendor in the chair forever.

There's no platform yet Greenfield cluster, new data center, first container environment. You need it production-ready, not a proof of concept.
The vendor can't stay forever Procurement, policy, or budget says the builder leaves. Your people have to operate what gets built.
Documentation was going to be "later" You've seen that movie. Later never comes, and the next incident is archaeology.
Security has to be in the build Baselines, access, and DR aren't a phase after go-live. They have to ship with the platform.
Why it's hard

Handover is the product. The cluster is the delivery vehicle.

Plenty of teams can stand something up. Fewer leave a platform someone else can run without calling them every week.

01

Builders optimize for demo day

If handover isn't in the acceptance criteria, you get a working system and an empty runbook.

02

Your team wasn't in the design room

They inherit choices they didn't make. Training has to cover why, not just which button.

03

Production is the first real test

DR, monitoring, and access paths that weren't exercised in the build become the first incidents after we leave.

How we approach it

Architect first. Build. Hand it over documented.

We treat documentation, training, and restore tests as part of the build, not a slide at the end.

  1. 01

    Design with the operators in the room

    Workshops for topology, security, backup, and who will run it after cutover.

  2. 02

    Build in the right order

    Dev or staging first, then DR, then production, proving restore before you carry real traffic.

  3. 03

    Write down how it actually works

    Architecture, runbooks, access model, DR procedures. The artifacts your team will use at 2 a.m.

  4. 04

    Train and hand over the keys

    Sessions with ops and developers. We leave when they can run it, not when the last VM boots.

What you walk away with

A platform in your team's hands.

✓
Production, not a prototype Built to the standard you have to operate under.
✓
Documentation that matches reality Diagrams and runbooks for the system that actually shipped.
✓
A tested restore path DR you ran before handover, not a promise.
✓
People who can run it Training done. Keys transferred. Dependency optional, not required.

We've done this work

All success stories

Adjacent challenges

Often part of the same conversation
Get started

Need it built, then need to own it?

Tell us what has to exist and who will operate it after. 30 minutes, no obligation, we'll tell you what a clean handover actually includes.